Bravo smart

Every two to three years, I visit my partner in the Netherlands, two businessmen Martijn and Ramon. This fall is the same. After work, Martijn and Ramon took us to eat in the center of Breda, a small city in the south of the Netherlands. The food was good, but I was fascinated by the car parking here. Five years ago, they put poles to pick up coins, and car owners dropped coins.

Two years later, Martijn pulled out a credit card to deduct the fare. But last month, I didn't see any columns. The partner parked the car, walking leisurely while pulling out his smartphone to the dot. He explained that they now pay parking fees via the app.

The whole of the Netherlands is investing in a parking management system through a smartphone app. When the car enters the parked areas, the software will automatically calculate the parking time in the park and charge, automatically deducted from the credit card of the vehicle owner has installed the parameters.

In the story, we talk about how the Dutch government has saved a lot of budget by reducing the large workforce at the parking lot toll stations. I calculate, just by doing this, Hanoi and Ho Chi Minh City will save huge amounts of money to maintain the staff of public utility companies. It also helps the government collect 100% of the fees from users, no longer having to negatively lose public revenue budget through too many intermediaries.

Not only in the management of the parking lot, Ramon said, in all the operations of life, the Dutch government has publicly published its papers. All citizens and businesses then submitted proposals, participated in bidding, and provided public authorities with perfecting the apparatus with their "electronic" and "smart" goals.

Not far from us, in Guangzhou, China, the charge through the app on smartphones is also mainstream. Employees are hardly seen wearing uniforms, collecting manual fees at parking lots.

I used to follow my friend overseas Vietnamese to open a business in Montreal, Canada. From the moment we enter the business registration office's office to leave with a new business license is less than 25 minutes. Entering, you show the ID card to the staff, she leads you to a dedicated computer with internet access and a credit card payment system. After declaring all online registration information and paying the fee by credit card, the business owner will print his own business registration certificate. The business immediately started operating. I suddenly remembered that the procedure to set up a business in Vietnam after countless reforms still takes weeks with lots of gates, printed papers and handwritten documents.

My two sons are studying in Canada. We rented them an apartment in the name of my wife. Although my wife lives in Vietnam, all expenses such as electricity, water and internet of the other apartment are automatically paid on her credit card in Vietnam and sent via email. In particular, the information sent via email is not only the indicators of electricity and water used and the amount paid, but also includes a declaration and analysis of electricity and water indicators used by season, according to day and hour. Thereby, they guide users how to use the optimal, most effective way to save energy and service costs. At any time, you can access the internet to know right away how much your electricity, water, etc.

Meanwhile, my house is in Vietnam, in a modern urban area in the center of Ho Chi Minh City, but once a month, the cashier is still ringing the doorbell like 30 years ago. I asked one of the bank directors, why not give the automatic water collection service through the bank as applied to electricity and telecommunications charges. The director of the bank explained, wanted it but the problem is "the water industry does not want". The reason is that the jobs of hundreds of thousands of workers are collecting water money.

We are being frantically applauded for an "industrial revolution 4.0". The government is seeking business people and people to actively approach this "revolution". Yet more than anyone else, people need to see the government take the lead in leading the way. A bureaucratic bureaucratic bureaucracy with a huge number of civil servants is one of the country's rising barriers, also a smart or electronic government barrier.

The Government has just issued a decree to increase the regional minimum wage for workers from January 1, 2019 to VND 160,000-200,000 per month depending on the region. In order to make this decision, so many controversies have occurred because of budget constraints, or weight for one place or another.

I wonder if socializing a multitude of jobs in state-owned enterprises, public services, in the manner of many countries today: invite businesses to bid for providing management software or applications; perhaps the argument about minimum wage or budget savings is also greatly eased.

Imagine, just by cutting tens of thousands of employees ringing the national water bill every day, we will save how much salary and operating costs of water companies in particular and the system. common good system?

If the government is bold, speeding up the building of a truly intelligent and electronic social operation system, the millions of people who are cutting tickets for parking fees, writing insurance receipts will be cut. society, collecting water bills or public officials at government offices - indirectly taking them to a more productive job - will no longer be a controversy.

The question of a smart government is not "how much" but "how".

Dinh Hong Ky